Stop losing booked calls to no-shows

lisa catto · 2026-10-11T17:36:00.321Z

This Tuesday, 13 October, Office Hours is on calendars and no-shows in HighLevel. We'll set up a calendar that does more of the work for you: the confirmation, the reminders that get people to turn up, and what happens automatically when someone doesn't. A no-show is a lead who already said yes once. It's easy to write them off. We'll build the follow-up that gives them a simple way back to a new slot, so a missed appointment turns into a rebooked one rather than a dead record. Come live if you've got a calendar you're not happy with. Bring it, and we'll look at your booking page, your reminder timings and what happens after a missed appointment while we're on the call, so you leave with it fixed rather than on a list for later. Tuesday 13 October, 4pm UK / 11am ET / 8am PT. Last week we went through the HighLevel phone system: getting a compliant number, Call Connect for speed to lead, IVR menus, an inbound voice AI that screens out sales calls, and call dispositions that trigger the next step for you. The replay is in the channel, and so is the WhatsApp guide I mentioned.

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